Transition From Leads to Warm Transfers
We flipped 3 key limitations into funnel-points of optimization
- 1. Limited number of sales agents
- 2. Large number of product options
- 3. Limited brand recognition
Calibrant saw each challenge as an actual point of optimization and installed tactics that increased performance at each step of the customer’s journey.
Sales Conversation improved from 8.2% to 20.8%
Average Revenue per Transaction increased 37%